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About Us
This website is a forum for users to purchase art directly from artists. Zamaana's role is to collect and disperse funds received from transactions. However, Zamaana is not otherwise involved with transactions between buyers and artists.
Appearance
Please be aware that colors may vary slightly on different computer monitors and/or browsers. If it is imperative that colors be an exact match, we recommend that you call or email Zamaana before purchase.
All items are original works of art and many have been included in gallery exhibitions. Please be aware that some marks have been incidentally made during their production. These include writing, paint, fingerprints, removed staple marks on edges, folded corners, etc. These marks DO NOT appear on the front of the artworks, nor do they lessen the value of the artwork.
Shipping
All artwork is shipped directly from the artists. Paintings, drawings, lithographs, photographs,
prints, and all other works on paper or canvas will be
shipped unframed and rolled. In the event of an unavoidable
shipping delay, notice will be sent to the email address
provided during purchase.
Returns and Refunds
General Refunds: Returns are accepted within 14 days of
receipt of artwork for a full refund issued to the original
credit card used for purchase (less shipping and handling
charges). Please contact us at returns@zamaanaarts.com with your order number and
reason for return. Items must be received in original
condition by the artist no later than 14 days after original
receipt of delivery. In order to process a return, the item must have confirmation of receipt A return item requires confirmation of delivery to and from the buyer. Zamaana does not pay for return shipping or grant
refunds for items that arrive to our location in damaged
condition.
Refund due to Damage: Please inspect your items immediately
upon receipt. In the event of damage, claims must be
reported within 5 days of receipt in order to qualify for a
full refund, inclusive of shipping and handling charges,
issued to the original credit card used for purchase. Please
contact us at returns@zamaanaarts.com with your order number and
photos of damage.
Payment
Payments on our secure website will be accepted through most
major credit cards (Visa, Mastercard, Discover, American
Express).
Microloans
A percentage of the listed price will be contributed to a randomly selected
entrepreneur through www.Kiva.org. Upon confirmation of
payment, customers will be prompted to confirm if they would
like to receive further emails about the microloan made from
their purchase. Please allow 30 days for the notification to
be sent to the email address submitted at time of purchase.
Tips for Care of Artwork
Zamaana recommends that all works on canvas be stretched and/or framed soon after delivery. Until then, works should remain protected (in plastic or kept rolled in tube). After the work is stretched and/or framed, care should be taken to place the artwork out of direct sunlight, ultraviolet light, direct heat sources, high humidity, or dusty environments. It is always recommended to place works of canvas in indirect sunlight, recessed lighting, or halogen lights. Do not use feather dusters, dust cloths, or liquid cleaners on paintings. Paintings can be safely dusted using a clean, soft, natural artist's brush in gentle sweeping motions. For any other questions, please write to info@zamaanaarts.com. |
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Membership
Zamaana is a tool for you to reach a worldwide audience and contribute to social change by selling your work on our website. Membership to Zamaana is free and does not imply exclusivity of any kind. By becoming a member, you certify that all artworks are authentic and you have full legal authorization to sell the items.
Commission
Zamaana has no listing or selling fees. Our commission is 20% of the sales price. Of this, half is reserved to fulfill microloans on www.Kiva.org.
Profile and Content
You will solely be responsible for creating and managing your page, inclusive of pricing and inventory. You must make sure to keep the status of your works updated and labeled according to availability. After joining Zamaana, you will be able to upload information for your personal page. Upon joining, please wait up to 48 hours for approval of your profile. You may change or delete information at any time by editing your profile.
Directory and Featured Artists
All artists will be listed in the directory after joining Zamaana. On a rotating basis, artists will be listed on the Featured Artists page.
Shipping
You will be responsible for shipping the purchased artwork within 14 days to the buyer. Zamaana will send you a copy of the paid receipt with the shipping address to your registered email address. We strongly recommend that you purchase insurance in case of loss or damage. In the event of non-receipt, it is up to the artist to verify the confirmation of delivery. As such, we recommend all shipments be made with tracking capability.
Payment
Zamaana will disperse funds to you approximately 30 days after a completed sale. We ask that you wait this time to ensure that the buyer has received the artwork and to complete any refund requests.
For more information, please use the contact page to request our Guidelines for Artists. |
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Your use of Zamaana establishes agreement to the following General Terms and Conditions.
1. Zamaana is not responsible for artists' content, images, or communication. As such, Zamaana will not be held responsible for any offensive, harmful, inaccurate, or misleading content.
2. All transactions take place between the buyer and seller. As such, Zamaana will not be held liable for any delay, non-receipt of items, non-payment for items, damage, or loss, financial or otherwise. Zamaana does not transfer legal ownership of artwork from the seller to the buyer.
3. As part of a transaction, both seller and buyer will obtain each other's personal information, such as email address and shipping address. Unless expressed consent is given, a user may not use this information for unsolicited messages or purposes outside of that transaction. Any future correspondence must be agreed to by both users.
4. The website is copyrighted by Zamaana, LLC.
Content, images, and audio narrations cannot be copied,
quoted, recorded, or used for any other purpose, without
prior permission from Zamaana.
5. Zamaana maintains the privacy of all visitors who have joined the mailing list. Any information from the website is
exclusively used for Zamaana’s marketing and promotional
activities. You may opt out of these emails at any time.
Personal information will never be shared
or sold to a third party, unless required to do so by law.
6. Zamaana assumes no responsibility, and shall not be liable
for, any damages to, or viruses that may infect, your
computer equipment or other property on account of your use
of the website.
7. Zamaana is not responsible for content, viruses, or
privacy practices of external websites linked to and from
www.zamaanaarts.com.
Your membership to Zamaana establishes agreement to the following Member Terms and Conditions.
1. You are over the age of 18 and are able to form legally binding contracts.
2. All information submitted to Zamaana is current and accurate. You have the right to use, reproduce, transmit, copy, display, perform, and distribute content made available to Zamaana and its users. You have full, legal authorization to price and sell the items listed with Zamaana.
3. Zamaana does not hold ownership rights to your content. You give Zamaana authority to use, reproduce, transmit, copy, display, perform, and distribute all content, including audio narrations and images, in connection with Zamaana's promotional activities in all forms of media known or later developed, including but not limited to websites, advertising, direct mail, catalogs, and exhibitions.
4. Zamaana does not hold ownership or exclusive rights to your artwork. You are allowed to sell, give, or otherwise transfer the rights to such artwork to others on a non-exclusive or exclusive basis. In the event that you do sell, give or otherwise transfer ownership of or the exclusive right to the use of your artwork to another party, you will notify Zamaana immediately, and Zamaana will have 90 days from the date it receives the notice to stop, if necessary, Zamaana's future use of the artwork.
5. Zamaana may, with or without notice, remove content, suspend a member's account priveleges, or delete a member's account at its sole discretion.
6. Your use of Zamaana shall not violate the Restrictions outlined in Guidelines for Artists.
Zamaana may at any time revise these Terms and
Conditions. You are bound by any such revisions and should,
therefore, periodically visit this page to review changes to
the Terms and Conditions.
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